Terms and Conditions

Last Updated: 02/17/2025

Welcome to Jaivik Uttarakhand! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our herbal tea products. By accessing our website and/or purchasing our products, you agree to abide by these terms.

1. General Information

• Jaivik Uttarakhand operates this website and sells a variety of herbal teas, including Chamomile, Lavender Buds, Butterfly Pea, Lemongrass, Hibiscus, Nettle, Rosemary, Rose Petals, Moringa, Tulsi, Jasmine, Green Tea, Black Tea, and CTC.
• By using this website, you confirm that you are at least 18 years old or have the legal consent of a guardian.

2. Product Information & Disclaimer

• All our teas are 100% natural and sourced from high-quality ingredients.
• The information provided on our website is for educational and informational purposes only and should not be considered medical advice. Please consult a healthcare professional before consuming herbal teas, especially if you are pregnant, nursing, or have underlying health conditions.
• We do not guarantee any specific health benefits from our products.

3. Orders, Payments, and Pricing

• All orders placed through our website or through the phone are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.
• Prices are subject to change. The final price at checkout is the price you will be charged.
• Payment must be made through our accepted payment methods, which include [List Payment Methods].
• Once we receive payment from you we will send you an email confirming the receipt of your payment and also confirm the dispatch of your order. For wholesale orders, we often purchase on order to ensure maximum freshness and quality. The dispatch can take up to 3-5 working days for such orders and therefore we request you to give us an advance notice when placing orders.
  

4. Shipping & Delivery

• We offer domestic and international shipping. Shipping charges and estimated delivery times will be provided at checkout.
• We are not responsible for delays due to customs, carrier issues, or unforeseen circumstances.
• If a package is lost or damaged during transit, please contact us at info@jaivikuttarakhand.com or +18788881918 within 7 days of the estimated delivery date.

5. Returns, Refunds & Cancellations

• Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or incorrect upon arrival.
• If you receive a damaged or incorrect product, contact us within 48 hours of delivery at info@jaivikuttarakhand.com or +18788881918 with a photo of the product.
• Cancellations can only be made before the order has been shipped. Once shipped, the order cannot be canceled.

6. Intellectual Property

• All content on this website, including product descriptions, images, logos, and text, is the property of Jaivik Uttarakhand and is protected under copyright laws.
• You may not reproduce, distribute, or use our content for commercial purposes without written permission.

7. Limitation of Liability

• Jaivik Uttarakhand is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• While we strive for accuracy, we do not guarantee that our website will be error-free or uninterrupted.

8. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the appropriate courts of Supreme Court.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@jaivikuttarakhand.com
Phone: +18788881918
Address: 208, Arya Nagar
                San Francisco, CA 94105,
                United States

Thank you for choosing Jaivik Uttarakhand! Enjoy our premium herbal teas!